Legal Notice

Company Name Bokkura Expedition GK
Representative Jan Wolfstieg
Company Address 650-0046
Hyogo-ken Kobe-shi Chuo-ku Minatojimanakamachi 6-2-1-A2401
Email info@bokkura.com
Retail Prices Refer to product pages
Applicable Fees apart from Retail Prices
  • Consumption Tax (All prices indicated on this website include Consumption Tax)
  • Shipment from Company Address
  • Fees for bank transfers, currency convertion, other fees incurred for making payment into the company's bank account.
Shipment Costs
  • Within Japan, for orders up to 10,000 JPY: 1,000 JPY.
  • Within Japan, for orders in excess of 10,000 JPY: 2,000 JPY.
  • Outside Japan: Inquire individually.
Purchase and Payment Payment is due upon confirmation of your order. If payment can not be verified within one week after confirmation of order, the order will be cancelled.
Defective Goods
  • Except for defective articles or erroneous deliveries, Bokkura Expedition GK does not accept returned goods nor requests for changing orders or goods. Please review the quotation for your order carefully and inquire with Bokkura Expedition GK until no open question regarding your order remains before placing your non-revokable order.
  • In case of defective articles or erroneous deliveries, contact Bokkura Expedition within 7 calendar days by the same means of communication (usually email) like when you have placed the order. Depending on your location and the content of your order, corrective measures will vary. For details please inquire using the contact form.
Sales Restrictions Minors need to obtain consent by their parental guardian for purchasing goods from Bokkura Expedition GK.
Delivery Time
  • Depending on stock situations both at Bokkura Expedition and at manufacturer, delivery time varies. See also How to Order for further general information, contact us for details of specific articles.
  • Upon your inquiry, Bokkura Expedition confirms expected delivery time of non-stocked items with manufacturer and issues a quotation containing prices, fees and expected delivery time.
  • Depending on your location, delivery time and accuracy of delivery forecast varies.
  • Depending on your location articles will ship from Japan or directly from manufacturer in Germany.
Returning Goods Except for defective articles or erroneous deliveries, Bokkura Expedition GK does not accept returned goods nor requests for changing orders or goods.
Payment Possible payment methods are bank transfer (Bank accounts in Japan and Germany), and payment by credit card (for acceptable cards see How to Order)
Contact Please use the Contact form.